Privacy Policy

How we collect, use, and protect your personal information

Last Updated: December 2025

Introduction

UpBeat Trailers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, and address when you contact us or request a quote

Business Information

Company name and registration details for business customers

Technical Data

IP address, browser type, device information, and cookies when you browse our website

Communication Data

Records of correspondence when you contact us via email, phone, or contact forms

How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your trailer orders and quotes
  • To communicate with you about your orders, quotes, and inquiries
  • To provide customer support and respond to your requests
  • To send you important updates about our products and services
  • To improve our website and customer experience
  • To comply with legal obligations and registration requirements
Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure data storage and encryption
  • Access controls limiting who can view your data
  • Regular security assessments and updates
  • Staff training on data protection practices
Information Sharing

We do not sell your personal information. We may share your data with:

Service Providers

Third parties who assist us in operating our website and business

Government Authorities

When required for trailer registration with the Department of Land Transport

Legal Requirements

When required by law or to protect our legal rights

Your Rights

Under the Personal Data Protection Act (PDPA) of Thailand, you have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing
  • Lodge a complaint with the relevant authority
Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Trailer registration documents are retained as required by Thai regulations.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

95 Moo 10, Tambol Baanrakart, Amphoe Bang Bo, Samutprakarn 10560, Thailand
+66 2 13 07574-5
info@upbeat.co.th